Practical guide
Answer size questions when the viewer has not measured
Answer size questions when the viewer has not measured: a practical process, a clearly illustrated example and checks to use before the next live session.
A practical process
- Ask for the measurement that actually determines fit instead of guessing from appearance.
- Explain how to take that measurement using the product's published size guidance.
- Keep the recommendation conditional until the buyer compares their result with the chart.
Worked example
For a storage insert, ask for the drawer's usable internal width rather than its outside width. Show where to place the ruler on your sample. Do not tell the viewer to select a size based only on a familiar furniture brand or a photograph.
Before the next session
Use the current Aseacast product overview to check which parts of this workflow fit your setup.