Practical guide
Answer a question about an item not being demonstrated
Answer a question about an item not being demonstrated: a practical process, a clearly illustrated example and checks to use before the next live session.
A practical process
- Confirm the product name before looking up its information.
- Mark the answer as referring to the other item so listeners do not attach it to the active demonstration.
- Decide whether a short answer is enough or a scheduled return would avoid confusing the session.
Worked example
While demonstrating a jar, a viewer asks about yesterday's bottle. Start with “For the bottle you mentioned…” and check the bottle reference. Without that product label, a capacity or price answer may sound like a new claim about the jar on screen.
Before the next session
Use the current Aseacast product overview to check which parts of this workflow fit your setup.