Practical guide

Add examples that teach an assistant your brand tone

Add examples that teach an assistant your brand tone: a practical process, a clearly illustrated example and checks to use before the next live session.

A practical process

  1. Choose examples showing greeting, explanation, clarification and correction
  2. Keep the factual content identical while demonstrating the preferred tone
  3. Include an example of what to avoid, such as exaggerated certainty or pressure.

Worked example

For example, a friendly answer can say let us check which size you need instead of buy the larger one now. The tone changes how help is offered without changing the measurements or making a purchase decision for the buyer.

Before the next session

Use the current Aseacast product overview to check which parts of this workflow fit your setup.

Further reading