Write safe answers for product compatibility uncertainty

A practical process

1. Record the exact models or conditions that have supporting documentation
2. Ask for the buyer's model identifier before comparing compatibility
3. Use an uncertainty response when the requested combination has not been verified.

Worked example

For example, two phones from the same brand may have different dimensions. An accessory answer should check the actual model rather than assume that a shared brand name means the product fits both devices.

Before the next session

Use the current Aseacast product overview to check which parts of this workflow fit your setup.

Further reading

• Go Live - Ai: product overview