Practical guide
Prepare an AI answer when a requested detail is unknown
Prepare an AI answer when a requested detail is unknown: a practical process, a clearly illustrated example and checks to use before the next live session.
A practical process
- Write a short acknowledgement that names the missing detail
- Specify which person or document can verify the answer
- Avoid replacing the unknown with an assumption drawn from another product.
Worked example
For example, when the lining material is absent from the product sheet, the reply can say that the team will confirm it. Guessing from the outside fabric creates a precise-sounding answer without evidence.
Before the next session
Use the current Aseacast product overview to check which parts of this workflow fit your setup.