Explain English product terminology to Malay-speaking buyers

A practical process

1. Keep the official term once if it helps buyers locate the correct listing.
2. Follow it with a plain Malay explanation tied to the visible feature.
3. Use the same explanation consistently throughout the session.

Worked example

For “removable divider,” say “pembahagi yang boleh ditanggalkan” while lifting the divider. The physical action confirms the meaning. Avoid adding unrelated technical vocabulary that makes a simple product feature harder to understand.

Before the next session

Use the current Aseacast product overview to check which parts of this workflow fit your setup.

Further reading

• Go Live - Ai: product overview