Practical guide
Compare a live demonstration with a verbal explanation
A demonstration-versus-explanation trial should use a task that can be checked, such as identifying a part or completing a simple decision.
A demonstration-versus-explanation trial should use a task that can be checked, such as identifying a part or completing a simple decision.
A practical procedure
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Choose one product question and define the information both formats must communicate.
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Prepare a visible demonstration and a verbal explanation using the same verified facts.
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Ask reviewers to complete the same understanding check after each format.
Worked example: a fictional session
A fictional test asks viewers to identify the release tab after either watching the latch operate or hearing its location described.
Check the limits
A task requiring visual identification may favour the visual format; state that scope.