Practical guide
Test where an offer recap fits in a session
Offer-recap timing should be evaluated against the information viewers need at that point, not merely the number of times the price is repeated.
Offer-recap timing should be evaluated against the information viewers need at that point, not merely the number of times the price is repeated.
A practical procedure
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Choose two specific recap positions, such as after the demonstration or after the first question group.
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Keep recap wording, offer and product sequence unchanged.
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Record misunderstandings and buying-route questions around each recap position.
Worked example: a fictional session
A fictional trial moves the same bundle recap from the opening to after the contents reveal and checks whether exclusions are understood.
Check the limits
A late-arriving audience may need a recap regardless of which position was planned.