Practical guide

Separate viewer interest from confirmed purchase activity

Viewer interest and confirmed purchase activity answer different questions. Keep the evidence for each visible rather than treating a comment as an order.

Viewer interest and confirmed purchase activity answer different questions. Keep the evidence for each visible rather than treating a comment as an order.

A practical procedure

  1. Define interest signals such as product questions or link requests separately from confirmed order records.

  2. Record the source and observation window for each signal.

  3. Discuss possible relationships without assigning purchases to a comment unless a matching method supports it.

Worked example: a fictional session

A fictional session has twenty price questions and three confirmed orders; the report lists both rather than claiming twenty buyers.

Check the limits

Intent expressed in chat can change and is not a completed transaction.