Practical guide
Separate viewer interest from confirmed purchase activity
Viewer interest and confirmed purchase activity answer different questions. Keep the evidence for each visible rather than treating a comment as an order.
Viewer interest and confirmed purchase activity answer different questions. Keep the evidence for each visible rather than treating a comment as an order.
A practical procedure
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Define interest signals such as product questions or link requests separately from confirmed order records.
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Record the source and observation window for each signal.
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Discuss possible relationships without assigning purchases to a comment unless a matching method supports it.
Worked example: a fictional session
A fictional session has twenty price questions and three confirmed orders; the report lists both rather than claiming twenty buyers.
Check the limits
Intent expressed in chat can change and is not a completed transaction.