Practical guide
Define which buyer questions the live must answer
Define which buyer questions the live must answer: a practical process, a clearly illustrated example and checks to use before the next live session.
A practical process
- Collect recurring questions from existing product enquiries and group them by purchase decision
- Choose the questions that can be answered accurately using the sample and approved reference
- Place each answer beside the demonstration that makes it easiest to understand.
Worked example
For example, buyers of a lunch bag may ask about internal space, cleaning and included accessories. Showing a packed bag answers capacity better than a claim about convenience, while care information should come directly from the actual product instructions.
Before the next session
Use the current Aseacast product overview to check which parts of this workflow fit your setup.