Practical guide

Create an error log for incorrect product answers

An incorrect-answer log should preserve the wrong claim, verified correction and source of the mistake so it can guide a specific repair.

An incorrect-answer log should preserve the wrong claim, verified correction and source of the mistake so it can guide a specific repair.

A practical procedure

  1. Record the question, product identifier and exact incorrect statement with its timestamp.

  2. Attach the verified answer and classify whether the issue came from missing, stale or misapplied information.

  3. Assign a correction action and replay a matching question after the record is updated.

Worked example: a fictional session

A fictional answer assigns the large model's depth to the small model; the log links both records and adds a variant-identification check.

Check the limits

Editing the knowledge record does not itself notify viewers who heard the original mistake.