Create a recovery plan for a dropped live connection

A dropped connection needs a clear restart decision and a way to tell viewers what information must be repeated.

A practical procedure

1. Record the last completed product explanation and whether a purchase condition was interrupted.

2. Check the connection and stream status before announcing a return, using a private preview where available.

3. Resume with the current product name and repeat the interrupted condition rather than continuing halfway through it.

Worked example: a fictional session

A fictional session disconnects during a bundle exclusion. On return, the host repeats the complete contents and exclusions before accepting another question.

Check the limits

Do not assume the platform resumed the same session or retained the same audience link.