Practical guide
Avoid attributing every sale to the last spoken answer
A purchase after an answer may have several influences. Attribution should follow the available evidence rather than the convenience of the last visible
A purchase after an answer may have several influences. Attribution should follow the available evidence rather than the convenience of the last visible event.
A practical procedure
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Record the order evidence separately from answer and demonstration timestamps.
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State the matching method and identify other relevant exposures or campaigns when known.
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Use cautious wording for associations and keep unmatched orders outside answer-specific claims.
Worked example: a fictional session
A fictional order arrives after a size answer, but the buyer also viewed an earlier comparison; the report records the sequence without assigning sole credit.
Check the limits
Timing alone does not establish that the answer caused the purchase.