Practical guide

Separate the responsibilities of host and operator

Separate the responsibilities of host and operator: a practical process, a clearly illustrated example and checks to use before the next live session.

A practical process

  1. List the actions that require audience attention separately from actions that require software control
  2. Give the host ownership of explanation and the operator ownership of cues, updates and technical checks
  3. Agree on a short signal for pausing, correcting a fact or changing the current product.

Worked example

For example, the host can continue showing a bag compartment while the operator checks a variant question. A clear hand signal or private note prevents both people from speaking at once or leaving a buyer question without an owner.

Before the next session

Use the current Aseacast product overview to check which parts of this workflow fit your setup.

Further reading