Practical guide

Explain a minimum order condition clearly

A minimum-order explanation needs to specify what is being counted and which purchases can be combined to meet the condition.

A minimum-order explanation needs to specify what is being counted and which purchases can be combined to meet the condition.

A practical procedure

  1. Confirm whether the minimum concerns item quantity, order value or a particular eligible bundle.

  2. Explain whether mixed variants count and where the customer can verify the current rule.

  3. Work through one qualifying example and one shortfall without guessing additional exceptions.

Worked example: a fictional session

A fictional two-unit offer permits mixed colours of the same model; the host shows one blue and one grey item as the qualifying example.

Check the limits

Minimum-order conditions can differ between campaigns, so reuse the explanation only after checking it.